Oliver's story

Having an international mind-set is critical to being an effective advisor.

This was something I learned early on when I had the good fortunate to spend the first five years of my career working between Cape Town, New York and Sydney. After this, I decided to do an MBA at a global business school to both broaden my knowledge base and also build on my international experience. 

Following my MBA I wanted to work for a world class firm where I would get a wide range of experiences, work in dynamic situations that really mattered to clients and also get the opportunity to work with a diverse group of exceptional people – this was definitely something Operational Transaction Services offered. 

Operational Transaction Services is very deliberately an international team – we have 35 nationalities and speak 40 different languages. This diverse profile mirrors our clients; they are global corporates and private equity firms with operations around the world. They expect us to have an international mindset, understand cultural context and engage with them on both a logical and emotional level.

This emphasis on diversity and authenticity is coupled with a powerful development culture. The people I work with give a lot of themselves to what they do and take a sincere interest in the development of fellow team members.  This means providing a good balance of stretch opportunities, ongoing coaching and having candid conversations about performance and career.

Personally, I have been given some amazing opportunities to develop through my client work, structured training and mentoring.  For example, I have now worked on over 100 transactions, performed interim management roles and led large strategic internal projects for EY. Combined with this I have been fortunate enough to be selected for our Accelerated Leadership Programme and Global NextGen Programme for future Partners.  The firm makes a real investment in its people.

Finally, one of the other things that I value most about the team is its entrepreneurial nature. In the seven years I have been in OTS, it has grown from 20 to over 200 people. The innovation and focus the team applies is a key driver of its success. This is coupled with a strong sense ownership across all levels of the organisation. People are proud of the work we do and treat the team like their own business. This makes all the difference. 

Find out more our Operational Transaction Services team

  • Oliver Staple

About the author

Oliver Staple is a Director in the Operational Transaction Services team. He joined EY in 2009 after completing his MBA at Oxford University.